Usage Terms & Refund Policy

Please read the following carefully.

These Terms and Conditions ("Terms") govern your use of the website Gorgeousyoo.com ("Website"). The Website, products, and services provided on or through this site (the "Company Products") are operated and maintained by Gorgeousyoo ("we", "our", "us", or the "Company").

By using this website, placing an order, or using any of the Company Products, you agree to be bound by these Terms. If you do not agree to these terms, you must refrain from using the Website and its services.

2. Product Descriptions

We make every effort to display as accurately as possible the colors, designs, and images of our products. However, we cannot guarantee that your computer monitor’s display of any color will be completely accurate. The products are sold as per the descriptions listed, and you are responsible for reviewing the details prior to purchasing.

3. Returns and Refunds

No Returns on Undergarments: Due to hygiene concerns and safety regulations, Gorgeousyoo.com does not accept returns on underwear and similar intimate apparel products once they have been delivered to the customer.

Exchange Policy: We do not offer exchanges for undergarments after delivery. Before making a purchase, we strongly encourage you to review size charts and product details to ensure your selection is correct.

Defective or Incorrect Items: If you receive a damaged, defective, or incorrect item, you are eligible for a full refund or exchange. Please notify us within 48 hours of receiving the item for us to process a return or replacement.

Cancellations: You may cancel your order before it is shipped. If the cancellation request is made after the order has been processed or shipped, you will need to comply with our return policy guidelines if applicable.

Refund Process: In the case of an eligible refund (such as a defective or incorrect product), we will process your refund within 14 days to your original method of payment, including any shipping charges if applicable.

4. Billing Information

You agree to provide accurate, current, and complete information for all purchases made through our Website. You are responsible for maintaining the security of your account details and for promptly updating your information if any changes occur.

5. Limitation of Liability

The Company is not responsible for any direct, indirect, incidental, special, consequential, or punitive damages that result from the use of or inability to use the Website or the services offered. We are not liable for any errors or omissions in the content or services provided.

6. Links and Hyperlinks

Our Website may contain links to other third-party websites. Gorgeousyoo does not control the content of those websites and is not responsible for their availability, accuracy, or any content they provide. We are not liable for any damages resulting from your use of these third-party websites.

7. Intellectual Property

The entire content of the Website, including text, graphics, logos, and images, is protected by copyright laws. You may not use, reproduce, or distribute any content from this Website without written permission from Gorgeousyoo.com.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Gorgeousyoo is registered, and any disputes shall be resolved in the appropriate courts within that jurisdiction.

9. Customer Support

For any questions related to returns, refunds, or cancellations, you can contact our Customer Support team at [email protected] or call [(+91) 9582810028]